A 50% deposit is required to guarantee bookings, and the balance is payable on the day. If on the day, you choose to complete payment in full by card, a 5% credit card processing fee will be added to the remaining balance. Alternatively, you can pay by cash on the day and the credit card deposit will be released in full. Please email us with your chosen activity and booking so that we can forward you full details of the specific tour. Please include contact details so that we can update you if the weather conditions are in-appropriate. If we deem the weather unsuitable or unsafe, we reserve the right to cancel and refund your deposit in full. Cancellations made by the customer less than 48 hours before the tour date are non-refundable.